Managing a Medical Condition

Managing a medical condition can be overwhelming, which is why Bath & Body Works has made available these programs through Anthem for Anthem medical plan participants to help you manage care for you or your family:

You may need ComplexCare if you have more than one health issue or a condition that could mean frequent or high levels of health care. This program can connect you, your family and your doctors with a ComplexCare nurse and other experts to help you reach your personal health goals and avoid costly hospital re-admissions.

You get 24-hour toll-free access to ComplexCare nurses for personal education, along with preventive care and self-management tips. The nurses give you personal attention and lifestyle coaching, help you make better decisions about your options, help you transition your care, and coordinate care between doctors and other health services. A nurse will contact you if you are eligible for the program.

To learn more, log on to anthem.com or call 888.249.3828.

If you or someone you love suffers from a chronic health condition, let Anthem help you get more out of life. Anthem’s ConditionCare nurses help people of all ages manage the symptoms of asthma and diabetes. And they work closely with adults who are dealing with chronic obstructive pulmonary disease (COPD), heart failure and coronary artery disease.

With ConditionCare, you’ll get the information you need to feel your very best day after day. Anthem’s ConditionCare nurses gather information from you and your doctor and then create a personalized plan for you. A nurse will contact you if you are eligible for the program.

To learn more or to enroll in ConditionCare, call 800.638.4814.

If you or a family member is diagnosed with certain types of cancer, vascular or musculoskeletal diseases, or low back pain, ConditionCare may be able to help. It’s a no-extra-charge program that gives you toll-free, 24-hour access to Nurse Coaches registered nurses who can help you better manage your health and help you follow your doctor’s care plan. And it’s all backed by a clinical team of pharmacists, dietitians and exercise physiologists. ConditionCare also gives you the information and tools that can help you avoid unnecessary doctor’s office visits, hospitalizations, and time away from your job.

To learn more or to enroll in ConditionCare, call 1.800.638.4814.

Need to take a leave of absence?

Call Associate Connect (formerly HR Direct) at 866.473.4728 for guidance.

Want to understand your benefits?

Review the Resources page to learn more.

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