For All Associates: Employee Assistance Program

While our Employee Assistance Program (EAP) through ComPsych provides counseling to support your emotional wellbeing, it also offers a lot of other ways to help you balance your work life and your personal life. From referrals and resources to help with just about anything—like hiring movers or finding a home contactor—to financial guidance, the EAP is here to help! Provided through ComPsych, the EAP provides:

Highly trained clinicians will listen to your concerns and help you or your family members with any issues, including:

  • Anxiety, depression, stress
  • Grief, loss and life adjustments
  • Relationship/marital conflicts
  • You are covered for up to 8 sessions per person per issue per year

Specialists provide qualified referrals and resources for just about anything on your to-do list, such as:

  • Finding child and elder care
  • Hiring movers or home repair contractors
  • Planning events, locating pet care

Talk to attorneys for practical assistance with your most pressing legal issues, including:

  • Divorce, adoption, family law, wills, trusts and more

Need representation? Get a free 30-minute consultation and a 25% reduction in fees.

Financial experts can assist with a wide range of issues. Talk to them about:

  • Retirement planning, taxes
  • Relocation, mortgages, insurance
  • Budgeting, debt, bankruptcy and more

Digital self-care platform offers interactive behavioral health tools and resources. Log on for:

  • Guided programs for anxiety, depression, mindfulness, sleep, stress and more
  • Personalized, guided resources and motivational support
  • Secure access through GuidanceResources Online

Certified coaches work one-on-one with you to address health and well-being issues holistically, before they become long-term, costly problems. Call for help with:

  • Burnout and work-life balance
  • Developing self-compassion
  • Goal-setting and building resiliency
  • Coping with stress, improving sleep and more

GuidanceResources Online is your 24/7 link to vital information, tools and support. Log on for:

  • GuidanceConnect, which allows you to find a network therapist through the portal
  • Articles, podcasts, videos, slideshows
  • On-demand trainings

Who’s Eligible?

All associates – including seasonal associates – their dependents and housemates – including partners, roommates or anyone else living under your roof. You do not need to be enrolled in a Bath & Body Works medical plan to use the EAP.

The services provided through the EAP are strictly confidential. ComPsych will not release any information about you, your family members or housemates, unless you give written permission or unless the law requires it.

How to access ComPsych

There are three ways to access ComPsych:

  1. Download the GuidanceNow App.
    Go to the App Store or Google Play and search for “GuidanceNow” to download the app.
  2. Visit GuidanceResource Online.
    Go to guidanceresources.com
    (Organization Web ID: BBW)
  3. Call the number in this table based on the country you’re located in. When you call ComPsych, a GuidanceResources counselor will listen to your concerns and get a referral for you to talk to an expert counselor located in your area. During the appointment, the counselor will discuss your situation and help you develop a plan of action. You can visit a ComPsych counselor up to 8 times per person at no cost to you, your dependents or housemates. If it is determined you need additional services beyond 8 visits, your medical plan may cover any additional care.

Want to understand your benefits?

Review the Resources page to learn more.

View Resources